As an out-of-state owner of a loft unit in downtown Denver, Susan came highly recommended to me as a professional real estate broker specializing in the rental of lofts, apartments, and luxury homes. Susan was able to quickly find reliable, quality tenants within a one-month period of vacancy of the unit, and managed all aspects of advertising, loft renovation and showing, application processing, and background screening of the prospective tenants in a very effective manner. She was very thorough and devoted considerable time in answering all my questions, providing me with background documents and information, and in assuring that all aspects of tenancy placement go smoothly.  I have found Susan to be highly professional and competent, and pleasant to work with.

‘John M’

We are so glad to hire Susan  as our leasing agent.  She has helped us to fill our vacant unit in the Pinnacle twice in a matter of a few days.  She is smart, friendly and she understands her clients’ needs.  Unlike most agents, Susan is willing to go the extra mile to get things done.   We highly recommend doing business with her.

‘Tring R’

We met Susan Lutz through a mutual friend, our realtor from Kentwood Properties.

Rebecca told me Susan had shown the initialtive to create a rental business and that it was going gangbusters. When we met Susan, the reasons for her success became abundantly clear:
She is warm and charming, smart and witty, and takes the time to learn about her clients and their properties. She knows, for instance, that we love our Denver place like a home: it means much more to us than a revenue stream. Respecting that fact, she has rented it only to people who "get it", appreciate the Italian furniture and fine art. She has refused to show it to party animals. She specifically looks for mature couples or singles with a few gray hairs.

When we travel, Susan has free reign to rent at her discretion. We have full confidence in her judgment and have come to regard her as a friend and ally. Bottom line: Susan is the only person in the luxury rental market in Denver we would consider doing business with.

Sincerely,

Susan V.

October 2010
Susan,
I wanted to take the time to sit down and thank you for all the work that you put forth on leasing my rental property. Being new to this arena and totally un-educated about the entire rental market you took the time to educate me, hold my hand through the process and deliver the best outcome possible.
In interviewing other property managers/RE brokers I never felt that they really had a handle on the market and was convinced that they would never be able to find a renter that would treat my home like I would. At the first meeting I knew that you would be able to accomplish both of these objectives. The service business is a very difficult space to work in (I have for the last 24 years) and my expectations are high from those I work with. There was never a time that I felt that you were not 100% attentive to my needs.
Because of you I have the best renters imaginable in my home and along with that the peace of mind knowing they will be there for the next 24 months. I could never have done this without you! You have turned me from a skeptical rental property owner to one that is thinking I need to pick up more homes to rent through your firm.
With Kindest
Diane B

As the CEO of a start-up children's media company, I found myself in need of a loft in LoDo in a hurry. After responding to a number of ads, I happened upon a listing by Susan Lutz and my search quickly ended. Susan understood exactly what I was looking for and, unlike other experiences, did not waste time showing me apartments that were not exactly on target and within budget. In less than one week, I found the perfect loft and settled in.

Most agents or brokers would have stopped there but not Susan Lutz. After signing the contract, Susan was absolutely indispensable in helping me get the utilities transferred; the loft furnished and even met with movers coordinating deliveries on days that I could not be there myself. Susan redefines "above and beyond".

She was, and is, simply the best! Without hesitation, I completely recommended Susan Lutz for any real estate transaction, whether buyer, seller, lessor or lessee.

Shane D.

We were very impressed with Susan’s professionalism, experience, and prompt service. She was always readily available when we needed information or had questions. She made the rental process for our property an easy and positive experience. We felt very confident and satisfied with her handling of the details of the renting process, including online advertisements, showings, background checks, negotiations, contracts, and financial transactions. She made very valuable recommendations in preparing the property for showings and took care of any maintenance issues. The property was rented successfully in a short period of time.

‘Ercument’